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Health

NHS Wales Shared Services Partnership (NWSSP)

NHS Wales Shared Services Partnership (NWSSP) utilise Vodafone’s Lone Worker Protection solution to empower their employers to feel safer

NWSSP operate 24/7 across Wales, sometimes in 'high risk' or rural areas. Lone Worker Protection provides a 24-hour response, giving drivers additional assurance that they can get help, at the touch of a button.

“Lone Worker Protection gives our drivers reassurance that support is there if they need it. But it’s given the partners and families of our drivers peace of mind too” Gildas Griffiths, Deputy Head of Supply Chain, Clinical Logistics and Transport
  • The remotely managed personal alarm, which when pressed, reaches specially trained operators with 24/7 direct contact to the emergency services.
  • It has given their drivers reassurance that support is there if they need it and given the partners and families of their drivers peace of mind too
  • Following a three-month trial, the HCS worked with their procurement colleagues, and in Autumn 2020, rolled out the solution to 145 drivers.

The roll-out has also inspired NHS Wales to think about devices for lone workers in other areas of the organisation. "Given the level of protection the Lone Worker solution offers, it provides cover to all our resources across Wales," concludes Gildas.

The Lone Worker Protection solution is for any organisation with staff who may face additional risks or challenges due to working alone.



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