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Lot 4: Inbound telephony

As the network provider for 69% of the UK’s emergency services*, we know all about effective inbound call management.

From re-routing to self-serve with full reporting, we aim to keep our services simple and efficient – to eliminate dropped calls.

We don't currently have any Standard Service Offerings available in this Lot for Direct Award. If you'd like to discuss what services are available, please contact us or call your account manager.

*Figures based on customer data from Enterprise Data Warehouse and ph Experian’s universe of business in the UK (September, 2016).

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Help and guidance

Read our Framework Buyer's Guide to discover tips to help simplify your purchasing journey.

Why Vodafone?

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Proven experience

As a strategic partner to government for over 35 years, we have evolved our services to serve the needs of Public Sector organisations. Our solutions focus on helping you improve your ability to respond to an ever-changing landscape – while staying well within your budget restraints.
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Trusted

When it comes to the emergency services, speed, ease and control are key. We always try to make things simple and give your organisation as much choice and control as possible. That’s probably why 69% of the UK’s blue-light services already depend on our network (Experian, September 2016).
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Innovative

We innovate to help organisations like yours stay ahead. We use emerging technologies to create new opportunities and enable the digital transformation that is so essential for Public Sector organisations that want to make services simpler to use and more efficient to run. We can help you on this journey.