Wheatley is Scotland’s leading housing, care and property-management group, whose staff work in the field and provide a range of services to customers in their homes. Wheatley worked with Vodafone to implement a solution to enable staff to work more effectively.
Partnering with Vodafone is a critical part of our service offering. Having a reliable network like Vodafone is fantastic because it allows us to deliver the type of service that we want to deliver, and that customers expect from us." David MacKenzie Managing Director
The main objective for Wheatley Group is to provide safe, warm and affordable housing for customers, which includes developing and delivering homes across the West, Central and East of Scotland.
Wheatley Group wanted to bring technology to the forefront of the housing officers’ role, allowing them to schedule appointments and work with customers in their homes. iPads were rolled out with Vodafone’s connectivity, with a wide range of other applications that housing officers can use.
The feedback from staff and customers has solidified the success of the roll-out for Wheatley, with staff enjoying the “freedom” the solution gives them, and customers getting a more personalised service that’s helping make their lives easier.
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